Written by “The Yellow” Published: March 02, 2021
1. Order Cancellation
The user / customer of the website has the right to cancel the order at any time before sending it. If the payment has been made by the user / customer by credit card or deposit in the Bank, “To Kytrino” undertakes to return the entire amount in full within 7 working days. Bank charges that may arise will be borne exclusively by the user / customer of the website.
2. Product Returns
The customer (consumer according to the wording of the relevant law) according to the provisions of article 4 par.10 of L.2251 / 1994, as in force today, may unjustifiably withdraw from the contract of sale of the product / service within a period of fourteen (14) calendar days, returning the goods to the respective supplier of “The Yellow” in its original condition, without being charged with any expense, except the return costs.
Then, “The Yellow”, after confirming the condition of the product will return to the customer the money corresponding to the value of the product. If the consumer exercises the right of withdrawal, he shall notify the fact in writing or by other fixed means made available to the recipient and to which the recipient has access.